Welcome to AllPetSteps.com!
Providing pet steps for all sized pets.
AllPetSteps.com is owned by Market Smart, Inc. a leading provider of pet steps and stairs. Market Smart, Inc. has been selling pet steps online for over 3 years and has thousands of satisfied customers. We are always striving to provide you and your pets with products that will aid in your everyday lives. If during your visit you have any questions feel free to contact us at (888) 842-5230. We work hard everyday to bring you these quality steps. Thanks for visiting AllPetSteps.com
Who is behind AllPetSteps.com?
Well, we are Robert and Crystal the owners of Market Smart, Inc. We started AllPetSteps.com, along with other sites, to help our pets. Soon we found that our family and friends had pets that need help also. We love to play with our new pound pup, Tank. We are very lucky to work with some great people while building your steps; our assembly and carpet is handled by a wonderful man named Phil, our finishing and shipping is taken care of by Carla. We all love animals and hope to provide our customers with steps that will make life a little easier for you and your pets.
Return Policy:
Heavy Duty & Solid Side: All heavy duty pet steps may be returned for any reason within 30 days of your purchase. A return authorization number is required to return heavy duty steps and Solid side steps. If your steps are damaged we will contact Fedex and have them pick up your steps and ship out another set to you. Please do not throw the box away if you receive a damaged steps, Fedex will not pick them up without it. For heavy duty step returns that are not damaged there will be a 20% restocking fee and shipping will not be refunded.
Lightweight: Unused lightweight pet steps may be returned for any reason within 30 days of your purchase. A return authorization number is required to return the steps. All returns will incur a 20% restocking fee and shipping will not be refunded. Please call for details on how to return your steps.
Extra Tall: These steps can be returned if unused within 30 days of your purchase. A return authorization number is required with the return. If your steps are damarged we will contact the shipping company to have them picked up. We will then ship out a new step to you. Please do not discard the box of damaged steps. All extra tall step returns will incur a 20% restocking fee.
Decorative Steps: These steps can be returned if unused within 30 days of your purchase. A return authorization number is required with the return. If your steps are damaged we will contact the shipping company to have them picked up. We will then ship out a new step to you. Please do not discard the box of damaged steps. All decorative step returns will incur a $10.00 restocking fee.
Cancellations
Please note that if your shipment arrives damaged and you wish to cancel the order at that time without allowing us to replace the damaged shipment, our normal return policy will apply. (See Above)
We are always open to creating new items that will help you and your pets. Let us know what you need.
Thanks for visiting our site!
Robert and Crystal
Owners of Market Smart, Inc.
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